Your Comments

Send us your comments and we will respond. You are helping us to provide a high quality service. Submit your comments online or talk to us!

'Your Comments' is also our informal complaints procedure; you should receive a response within 7 days. If you are not satisfied with the response you receive, or feel your complaint justifies a formal complaint, complete the Formal Complaints Form at: www.leedsuniversityunion.org.uk/aboutluu/complaintsprocedure.

What we have done in response to the comments you have submitted.

• Extended the opening hours of Essentials to 10.00pm.


• Stopped the sales of bottled water, installing permanent fountains around the Union building.


• Replaced all plastic bags with three ‘Green’ options: ‘The Big Paper Bag’, ‘The Big Green Bag’ and ‘Cotton on to this’ bag.


• Continue to recycle all cans and plastic across the building.


• Accept card payment and offer cash back in the Old Bar and Terrace.


• Provided a website with up-to-date crime statistics from the West Yorkshire Police. This website is called Knowledge.

Read more 'You Said, We Did'