Annual Staff Survey
We really want to know what you think of LUU. That’s why every year we ask you to fill in our staff survey. We truly believe that if you are happy at work then we will offer a better service to our members so we act on your views and comments.
Satisfaction is pretty high with 94% of you saying that you enjoy your job and 95% of you saying that LUU is a good place to work.
However it’s not all great news. 47% of you said that you knew how to find out about training and learning opportunities at work and only 56% of you said that you knew LUU had a staff intranet. To address this we have created a new manager training programme which provides a more flexible way of learning. We’re also informing you about training and development opportunities through the weekly all staff email, and have made some strong links with a local NVQ training provider. We’ve also addressed the poor staff intranet score by creating a bigger and better new one and are doing lots of work to promote how great it is –that’s why you’re reading this!
If you are interested in what your colleagues said about other aspects of working life in LUU then you can see the full results from our 2009 survey by downloading the Staff Survey 09 Results Summary document (pdf).